How to order a custom order.

Please let us know what products you would like (knife stand, tray, board stand, etc.).
At that time, if you have a specific size or type of material, please let us know.

 

　

Here's an example of a custom order for a cutting board stand.

C: Customer      S: Shop

①C: Using a cypress cutting board, cut the size to L400mm x H100mm (L15.7' x H4')
"I want to use Japanese cherry blossoms as the material."

 

②S: Send a picture of the material used for the actual item and the total amount.
The amount is ◯◯◯ dollars including the international shipping fee to the United States.
"Would you like to make a list of products with this material?"

 

③C: Yes, please proceed. (I will sell the product.)
(If no, I will send another photo of another material.)

 

④S: We will send an e-mail to guide you to the listing of the product. (Please remove info@twt.me.jp from spam mail.)

 

⑤ C: Purchase from the exhibition page, settlement of accounts.

 

⑥ S: A purchase confirmation email will be sent.
"Production will begin."
A cutting board stand can usually be manufactured in 10 to 14 business days.
(It is also possible to send photos during production, so please let us know.)

 

　
⑦ S: We will inform you of the tracking number at the time of shipment.
(Usually we use DHL Express. Delivery takes 3-7 days to the US, Canada, Europe and Australia.)